Banner
Your Cart is currently empty.
Ask Jeff PDF Print E-mail

 

Q: Why should I buy YKK zippers?

A: YKK zippers are everywhere.  From the clothing you wear, to the furniture you own, to the car you drive, to the luggage you carry, to the sports equipment you use, and more.   YKK (U.S.A.) Inc. is now the country’s number one supplier of zippers.  Located in Macon, Georgia, their state-of-the-art plants produce millions of YKK zippers per day in thousands of styles and colors.  Their unique manufacturing process is vertically integrated.  Starting with the Brass Wire Plant, where their own brass is produced from high grade copper and zinc in a ratio perfect for zippers, YKK makes zipper teeth (element) and sliders.  You can rest assured that with YKK you have the best zipper available.

 

Q: Do you have a minimum order requirement?

A: If the zipper is in stock or a stock color you can buy one zipper.  Otherwise the minimum order quantity is 50.

 

Q: Can I send a sample to match?

A: YES! Our color coordinator experts will provide you with the best match possible.

 

Q: How do I determine what zipper type best fits my needs?

A: Our customer service department is happy to assist you in making sure you order the right zipper for you application.  In general, the following zipper types are used for these common applications:

 

  • Dress – Invisible closed bottom
  • Jackets – Nylon Coil, Metal or Plastic Molded separating bottom or two-way separating
  • Trousers – Coil closed bottom
  • Denim – Metal closed bottom
  • Handbags – Nylon Coil or Metal closed bottom

 

Q: How long does it take to receive my order?

A: Items in stock can be shipped same day or next day depending on what time the order was placed.

 

Q: What is the typical delivery method?

A: We ship worldwide by FIRST CLASS MAIL, PRIORITY MAIL and FEDERAL EXPRESS GROUND and OVERNITE SERVICES.

 

Q: What if I need help to place my order or have a specific question?

A: Our customer service representatives are happy to take your order by phone.  Please contact us toll free at (888) 947-7872 or (212) 226-3964, Monday through Friday from 7:00 A.M. to 4:30 P.M. Eastern Standard Time.  You can also send an instant message to us through Yahoo messenger or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Q: What forms of payment do you accept?

A:  We accept VISA, MasterCard, American Express, Discover Card, Paypal and money orders.

 

Q: Is it safe to use my credit card?

A: Zipperstop has taken a variety of security measures to ensure the safety of your credit card.  For more information on credit card security, see the Security Information and Secure Ordering section in our Privacy Policy.

 

Q: What is your return policy?

A: Stock items can be returned, however a restocking fee of 20% will be applied and the items must be returned within 7 days of the purchase.  We cannot accept product returns for custom orders unless there is an issue with the product.  Items that were ordered incorrectly or were pre-approved for color by the customer are the customer's responsibility.  Returns must be shipped back to us prepaid and we must be notified in advance.  Shipping charges are not refundable. 

 

 

    

 

 

Jeff

Meet Jeff Feibusch 
  "New York Met's #1 Fan!"